Craig Newmark is the founder of  Craigslist, one of the first and now largest online communities on the Web. In addition to being the founder of Craigslist, Craig also likes to be introduced as a customer service representative (he actually asked me to put that first when I introduced him.)

During our conversation, Craig talks about keeping Craigslist successful by meeting its customers' needs, how they handled a recent listing by a woman looking for a hitman, and why he (and Craigslist CEO, Jim Buckmaster) have foregone the uber-wealthy life for the sake of "keeping it real." As one of the feature stories in the We Are Smarter book, this interview is a must listen! Blog >